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Product/AI agents5 min

What your agent can do in Syncro

Create, move and comment on tasks, label them and format with Markdown: what your agent can change and under which permissions.

Your agent doesn't just read: with write permission it can create, move and comment on tasks like one more project member. It acts with your permissions, so your role's limits apply exactly as if you did it from the web app.

Changes are real and show up in Syncro instantly. Ask the agent to show you what it will change before a bulk action.

What it can do

ActionWho can
Create tasks (title, description, priority, dates, estimated hours, labels, column or backlog)Any member
Edit a task (title, description, priority, labels, dates, estimated hours)Creator, assignee or OWNER/ADMIN
Move tasks between columns or to the backlogCreator, assignee or OWNER/ADMIN
Assign or remove responsible peopleYourself, anyone; another person, OWNER/ADMIN
Comment on a taskAny member
Create, edit, delete and assign labelsAny member
Create boards and columnsOWNER/ADMIN
Delete tasksOWNER/ADMIN

Examples you can ask for

  • "Create an urgent task in In Progress of the Northstar project with a three-step checklist and assign it to me".
  • "Move overdue tasks nobody has started back to the backlog".
  • "Create the Bug label in red and apply it to the tasks I list".
  • "Comment on Define palette with a summary of today's meeting and mention Ana".
  • "Set a due date of Friday for the three tasks in this column".
  • "Rename the Review column to In review" (OWNER/ADMIN only).

Formatted descriptions and comments

Task descriptions and comments accept Markdown, so you can ask for richer content: lists, bold, tables, code blocks and checklists.

**Acceptance criteria**
- <input type="checkbox" disabled aria-hidden="true" name="task-checkbox"> Validate the form
- <input type="checkbox" disabled aria-hidden="true" name="task-checkbox"> Add tests
- <input type="checkbox" disabled aria-hidden="true" name="task-checkbox"> Review with design

You can also include links and images by URL. The task title is always plain text.

In comments, @Name mentions a member and sends them a notification. Use the name exactly as it appears in the team. In descriptions, mentions don't notify.

Good practices

  • Start in read-only. Try asking questions before granting write access.
  • Restrict the token to one project if the agent should only work there.
  • Ask for confirmation: "show me the tasks you're going to move" before bulk changes.
  • Check afterwards: open the board or ask "what did you change?".
  • Be specific: project, column and task by name prevent surprises.

What it will never do

  • Delete projects.
  • Remove members or change roles.
  • Manage your account, tokens or subscription.

Keep going

Tip: for repetitive tasks, describe the template once ("create one task per item in this list with this description and this label") and let the agent repeat the pattern.

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